This follows the press release by the Gateway Airports, which also states that the airline has transgressed the contract.
“ GAAL’s relationship with Velvet Sky Airlines operates within ambits of an agreement and any termination thereof should be in line with the agreed terms. In this case, the alleged cessation of flights to and from Polokwane International Airport by Velvet has neither verbally nor in written form been communicated to us,” read the press release from GAAL.
Velvet Sky Airlines mandate is to make affordable and convenient rates for travellers in South Africa, although it reported that it was also exploring the possibility of venturing into Africa as part of expansion.
According to reliable sources who did not want to be named, passengers were left stranded and fuming having realised the airline was no longer using Polokwane Airport, thus had to make alternative arrangements and possibly refunded.
The press release further states:” We would like to believe our agreement with Velvet Airlines still stands and would prefer to enter into a dialogue with them and ascertain that all processes should unfold within the framework of that relationship.”
It’s unfortunate that innocent passengers were affected by this callous act and behaviour from Velvet Airlines, who could have at least explained or alerted the paying customers on their plan not to use the airport any longer.
Honestly speaking, they’ve started on the wrong foot once again and have brought their own brand into disrepute.
According to GAAL, a meeting has been scheduled for next week Tuesday with the airlines senior management.
Velvet Sky was not readily available for comment at the time of publishing.