He made the remarks following the news that, the casino was named best for business and leadership in the regional performer category by PMR Africa.
Hardly, two months after receiving the top industry award nationally for service excellence, Carnival City has proved once again it’s on course to perform with international rivals.
At a Leaders and Achievers breakfast in Ekurhuleni, the complex was presented with the diamond Arrow Award, the highest in the category, representing businesscompetitiveness, effectiveness, excellence, leadership, resilience and service and indicating customer satisfaction.
Carnival City general manager Derek Panaino said: “We focus on providing top quality service and facilities for our customers.
We do this by investing in the most innovative technology available and by offering rewarding careers and developing staff to their full potential.”
The five criteria that companies and institutions were rated against include enhancing economic growth and development of its municipal area over the past 12months, levels of managerial expertise, implementation of corporate governance, brand awareness and levels of innovation.
The survey was conducted by means of telephonic interviews, between August and October, among a random sample of 150 respondents which included CEOs, MDs, business owners, company directors, managers and senior government officials.