MediVic App aims to help patients interact with Doctors

In South Africa, the latest digital health application MediVic was unveiled, whose aim is to provide technology solutions to challenges encountered by the health sector and patients.

It caters for non-emergency care, offering solutions from telehealth to telecare, remote patient management applications, decision support and evidence-based disease management.

According to MediVic Hub CEO Desmond Mahamu, the app aims to bridge the geographical gap between medical specialists and patients by providing e-consultations at the click of a button.

So any health related issue a patient may be in need of is now available on the mobile.

“The global pandemic has altered how we do many things, one of these being how we interact with each other,” says Mahamu, who is also a businessman with interest in trucking amongst others.

“When it comes to the client-based service industry, the need to not only transform operations to meet safety regulations, but also to rethink the concept behind customer satisfaction, has come under the spotlight.

“At MediVic, we have recognised the need for ground-breaking innovation in light of this and this has subsequently led to the launch of our first medical mobile application,” he says.

With phase one out of the way; the next phase will feature self-examinations, digital scripts and so on.   

SA health-sector has now moved from the doctor’s office to the patient’s home, with healthcare providers introducing more technologically-driven solutions, as a result of Covid-19.

In terms of functionality, the MediVic app facilitates conversations via its live chat and video consultation capabilities between patients and doctors.

The e-consultation function enables document sharing, which includes the automatic sending of prescriptions. In addition, patients can choose their desired pharmacy as well as decide between collection or delivery options using the same e-consultation functionality.

MediVic confirms that the data privacy and security are of the highest concern; therefore, patients can be assured all data is secured by the highest encryption standards.

“We created the app with a phased-approach in mind; the current version completes phase one, with phase two set to come at a later stage. The next phase will consist of more features and functionalities, including medical aid payments, pharmacy integration, a self-examination device, Web-based desktop support, digital medical scripts and much more.

“We’re proud to have gotten to this stage and offer a solution that provides convenience to both health practitioners and patients,” states Mahamu.

Medical specialists can register to be part of the MediVic network via the app. All doctors are verified, and earn per consultation. The price for an online consultation begins at R250.

The MediVic app is free to download and use on the App Store and Google Play

Image (Businessman and MediVic Hub CEO Desmond Mahamu).

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